Shipping & Custom Policy

Last updated: July' 2026

1. Processing & Delivery

Orders are first processed and prepared, then shipped. Orders may arrive in multiple shipments. Zaymelle works with third-party logistics partners and is not liable for any unforeseen delays.

Estimated delivery timelines (after dispatch):

Pakistan: 2–4 business days
International: 4–14 business days

📌 Timelines are estimates, not guarantees, and may vary based on location or external factors.

2. Shipping Charges & Tracking

Shipping fees are always shown at checkout and may be discounted through a coupon or exclusive offer.
Once your order has been shipped, tracking details will be shared via email, SMS, or messaging services where applicable.

3. Delays & Delivery Responsibility

Delays may occur due to factors outside Zaymelle's control, including:

Courier issues
Weather conditions or natural disasters (Acts of God)
Public holidays or high order volumes
Customs processing for international shipments
Regional disruptions (such as airspace restrictions, political unrest, or conflict)

Customers are responsible for:

Providing accurate shipping address and contact information.

📌 Zaymelle is not responsible for delays or failed deliveries caused by the above factors or incorrect customer information.

4. International Shipping & Customs

Customers are responsible for customs duties, import taxes, and clearance fees unless otherwise stated at checkout.
If a shipment is held, rejected, returned due to customs, or refused by the customer, it will not be eligible for any refund.

5. Updates

This Shipping & Customs Policy may be updated at any time without prior notice. Continued use of our website constitutes acceptance of any revised policy.